Terms of service

Welcome to True Shiny Jewells. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Overview

These Terms govern your use of our website and all related services provided by True Shiny Jewells. If you disagree with any part of the terms, please do not use our site.

2. Online Store Terms

You must be at least 18 years old or have the consent of a parent/guardian to use this site.

You agree not to use our products for any illegal or unauthorised purpose.

Any violation of the terms will result in immediate termination of your services.

3. Product Information

All products listed on the site are subject to availability.

We make every effort to display colours and images accurately, but we cannot guarantee exact matches due to screen settings.

Prices are subject to change without prior notice.

4. Order Acceptance & Payment

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion.

Payments are processed securely through trusted payment gateways. We do not store your card details.

5. Shipping & Delivery

Orders are processed and shipped within the stated time frame.

Delivery timelines are estimated and may vary due to third-party logistics.

True Shiny Jewells is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

We accept returns within 5 days of delivery. Please refer to our Return Policy for full details.

We also offer a 30-Day Shine Guarantee on eligible products. Check our FAQ to learn more.

7. Intellectual Property

All content on this site — including images, text, graphics, logos, and designs — is the property of True Shiny Jewells and may not be copied or reproduced without written permission.

8. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the site or any products purchased through it.

9. Governing Law

These Terms are governed by and interpreted according to the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, India.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. It is your responsibility to review this page periodically.

Contact Information

For any questions regarding these Terms, please contact us at:

Email: service@trueshinyjewells.com